False Alarm Prevention

What are the typical causes of false alarms?

• Unlocked or loose doors
• Kids, neighbors, relatives, visitors, repairmen, etc.
• Wandering pets
• Errors by the users

Know what to do if you accidentally set off your alarm

• First, don’t panic. Disarm your system to reset. Remember, if there were a burglar, he or she would not know your code. Don’t write it by the keypad.
  
• Call your response center to make sure that emergency personnel have not been dispatched. (You will need your password.)
  
• Do not leave your home or business until you have talked with your response center.
  
• Finally, any person who has keys to your property must be able to operate the alarm. Contractors, house cleaners, employees, friends and others whom you’ve given permission to must have your code to operate your system.

Before you activate your alarm system

• Securely close and lock all protected doors and windows.
  
• If you’re leaving your home, make sure the door you leave by is closed tightly.
  
• Know and rehearse the process to cancel an accidental alarm. Anyone with your key should know this process.
  
• Know how much time you have after you arm your system to leave and to disarm your system when you come in.